When the user faces high-stakes + opposing-opinions + strong-emotions conversation (workplace difficult feedback, marriage tension, family conflict, escalating disagreement), apply the Crucial Conversations framework: Start With Heart → Learn to Look (silence/violence signals) → Make It Safe (mutual
When the user faces high-stakes + opposing-opinions + strong-emotions conversation (workplace difficult feedback, marriage tension, family conflict, escalating disagreement), apply the Crucial Conversations framework: Start With Heart → Learn to Look (silence/violence signals) → Make It Safe (mutual purpose + mutual respect) → Master My Stories (facts vs stories) → STATE method → Move to Action. H
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