cx-article-effectiveness

SKILLWorkflowCommunity
v0.0.0rulebase-coMITAktualisiert vor 1 Mon.Quelle →

Use to measure which help articles actually resolve contacts versus merely being read, including contact-after-view and assisted resolution. Trigger for "are our help articles working", article view counts misleading, deflection measurement, contact after reading an article, self-service success met

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1Formate
vor 1 Mon.Letzte Aktualisierung
Skill
Autorrulebase-co
Version0.0.0
LizenzMIT
KategorieWorkflow
Formateskill.md
PromptNicht veröffentlicht
Kompatibilität
Claude✓ Unterstützt
Cursor—
Copilot—
ChatGPT—
Gemini—
Über

Use to measure which help articles actually resolve contacts versus merely being read, including contact-after-view and assisted resolution. Trigger for "are our help articles working", article view counts misleading, deflection measurement, contact after reading an article, self-service success metrics, KB ROI, or stopping AI agents from optimising for page views.

Schlagwörter
skillclaude

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