Use to define or validate a normalised cross-platform schema for support conversations, so analyses work the same across Zendesk, Intercom, Freshdesk, Five9 and others. Trigger for "normalise our support data", "unify conversations from multiple helpdesks", "validate our conversation export", buildi
Use to define or validate a normalised cross-platform schema for support conversations, so analyses work the same across Zendesk, Intercom, Freshdesk, Five9 and others. Trigger for "normalise our support data", "unify conversations from multiple helpdesks", "validate our conversation export", building a support data warehouse or CX data model, migrating between helpdesks, or checking whether an ex
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