Emergency plain-language reset. Use when the user sends /huh, or says 'huh?', 'I don't understand', 'what?', 'you lost me', 'simplify that', 'ELI5', 'I have no idea what you just said', 'I never saw that', or 'where did that come from.' The last agent message was too dense, too technical, or assumed
Emergency plain-language reset. Use when the user sends /huh, or says 'huh?', 'I don't understand', 'what?', 'you lost me', 'simplify that', 'ELI5', 'I have no idea what you just said', 'I never saw that', or 'where did that come from.' The last agent message was too dense, too technical, or assumed knowledge the user never saw. Stop all work. Find the unseen context, restate the situation in end-