author and govern help center and internal knowledge base articles captured from resolved contacts, scoped to the product versions and editions they are true for, with steps verified against a stated build, titles and search terms written in the customer's words, ownership and review dates, duplicat
author and govern help center and internal knowledge base articles captured from resolved contacts, scoped to the product versions and editions they are true for, with steps verified against a stated build, titles and search terms written in the customer's words, ownership and review dates, duplicate and contradiction reconciliation, and a staleness register for articles a release has silently inv