Designs a sustainable on-call system — fair rotations, clear escalation paths, clean handoffs, and a humane alert load — and treats on-call health itself as a reliability metric rather than an unmeasured cost absorbed by whoever holds the pager. Use this whenever the user is setting up or fixing an
Designs a sustainable on-call system — fair rotations, clear escalation paths, clean handoffs, and a humane alert load — and treats on-call health itself as a reliability metric rather than an unmeasured cost absorbed by whoever holds the pager. Use this whenever the user is setting up or fixing an on-call rotation, mentions alert fatigue or burnout, is designing escalation policies, or asks how p