Covers turning "the service should be reliable" into a falsifiable number — SLIs that reflect real user experience, SLO targets meaningfully below 100%, the error budget those targets imply, and the policy that gates release velocity when it's spent. Use this whenever the user defines a service's re
Covers turning "the service should be reliable" into a falsifiable number — SLIs that reflect real user experience, SLO targets meaningfully below 100%, the error budget those targets imply, and the policy that gates release velocity when it's spent. Use this whenever the user defines a service's reliability target, argues how reliable something "should" be, picks the metric an SLO is based on, or