design the customer success play library with triggers stated as an evaluable signal and threshold, entry and exit criteria including the failure exit, segment and motion applicability, delivery surface across one to one one to many in-app and lifecycle campaigns, contact frequency governance and su
design the customer success play library with triggers stated as an evaluable signal and threshold, entry and exit criteria including the failure exit, segment and motion applicability, delivery surface across one to one one to many in-app and lifecycle campaigns, contact frequency governance and suppression across plays, measurement design, and the boundary between what is automated and what a hu