cx-routing-audit

SKILLWorkflowcommunauté
v0.0.0rulebase-coMITMis à jour il y a 1 moisSource →

Use to find where support routing is failing — misrouted contacts, reassignment chains, unassigned work, and queues nobody owns. Trigger for "why do tickets bounce between teams", "are we routing correctly", "tickets sitting unassigned", "how many tickets get reassigned", ticket ping-pong, or review

Community-submitted skill. Not yet reviewed by the Forge team. Full prompt content may not be available.Request review →
1Étoiles du dépôt
1Clients
1Formats
il y a 1 moisDernière mise à jour
Skill
Auteurrulebase-co
Version0.0.0
LicenceMIT
CatégorieWorkflow
Formatsskill.md
PromptNon publié
Compatibilité
Claude✓ Pris en charge
Cursor—
Copilot—
ChatGPT—
Gemini—
À propos

Use to find where support routing is failing — misrouted contacts, reassignment chains, unassigned work, and queues nobody owns. Trigger for "why do tickets bounce between teams", "are we routing correctly", "tickets sitting unassigned", "how many tickets get reassigned", ticket ping-pong, or reviewing routing rules and queue design.

Mots-clés
skillclaude

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