com.thejohnsonbros/plumbing-booking

Use this when the user wants a non-binding estimate for a specific plumbing issue. Returns a price range, typical duration, and next step. Do not present the range as a guaranteed repair price; final pricing is confirmed on-site before work begins. WHEN TO USE: When a customer asks "How much does…

Use this immediately when the user describes an urgent plumbing safety or damage situation. Give bounded mitigation guidance and direct them to call Johnson Bros.; for gas, fire, or immediate danger, direct them to leave and call 911 first. Do not treat this tool as monitored emergency dispatch or…

Use this when the customer wants to book Johnson Bros. service or search their own past visits. Opens a compact card that expands into a customer form without sending a message or creating a booking. History requires SMS verification and the customer card’s private, short-lived proof. Booking requi…

Use this from the customer card or browser bridge after customer_lookup verifies SMS and supplies private proof. Shared agents must use the history returned by customer_lookup or open the customer portal; an MCP connection alone never authorizes history. Searches the authenticated account records a…

After asking Have you used us before?, use for NEW customers only after they approve full name, address, email, phone and where they found us. Include the customer-approved issue_description when the service or symptoms are already known. Saves an in-area customer; outside database coverage saves a…

For a returning customer: first call with phone and confirmed:true to request a code. Next call with the returned challenge_id and customer-supplied code. Saved details and recent service history are returned only after successful verification. If lookup fails, offer the new-customer form or office…

Use as soon as a caller is found to be outside the automatic-booking service area and agrees to a call from the office. Requires name, phone, city, state, service ZIP, issue_description and confirmed:true. The server rechecks coverage: in_service_area means continue normal booking (no callback is c…

Use this when the user wants live Johnson Bros. appointment availability. Include zip and any known town/state for a customer booking inquiry. Outside-area or unresolved locations receive no windows. Without a location, this returns general capacity only, not eligibility to book; coverage_status is…

Check a service ZIP, or a Massachusetts town, city or neighborhood name on its own, against the coverage database for Norfolk, Suffolk and Plymouth counties. Answer "do you serve <town>?" directly with town (no ZIP needed): covered = yes; partially_covered = yes for the listed covered_zips, confirm…

Use this when the user wants to browse Johnson Bros. services or general non-binding price ranges. Do not use it for an issue-specific estimate; use get_quote. Final pricing is confirmed on-site before work begins.

Start here for a self-contained Johnson Bros. business briefing: locations, services, hours, service area, dispatch fee, pricing and booking policies, credentials, payment methods, and how to get further information through MCP without browsing the website. Not live availability or private customer…

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Use this only after the user explicitly asks Johnson Bros. to call them about a plumbing need and provides their own contact details. This creates a callback lead, not an appointment, and can notify the office and send a transactional SMS acknowledgment. Do not use it for emergency dispatch; tell e…

Use this only after the user explicitly asks to start a Johnson Bros. booking and confirms their own contact details, service address, issue, and preferred windows. It sends a six-digit SMS code and does not schedule a visit. Do not claim an appointment exists until confirm_booking returns status:c…

Use this after the customer supplies the six-digit SMS code from request_booking. It can create customer and job records or an office-review lead, notify the office, and send transactional customer or referral-status texts. Only status:confirmed with booked:true means the visit is scheduled. status…

Use this to find Johnson Bros. Plumbing pages about services, service area, pricing policy, or common questions. Returns ids, titles and URLs only -- call fetch with an id to read the full text. Do not use it to check live appointment availability (use get_availability) or to look up a customer.

Use this to read the full text of a document returned by search. Takes the exact id from a search result. Returns public business information only -- it never returns customer records.