Use to analyse touch time vs elapsed time across the resolution path — queue wait, customer wait, back-office wait, and where elapsed time hides real delay. Trigger for "flow efficiency", "touch time vs elapsed time", "where is the time going", "customers waiting on us", back-office bottlenecks, idl
Use to analyse touch time vs elapsed time across the resolution path — queue wait, customer wait, back-office wait, and where elapsed time hides real delay. Trigger for "flow efficiency", "touch time vs elapsed time", "where is the time going", "customers waiting on us", back-office bottlenecks, idle time in cases, or end-to-end time much longer than handle time.
Questa voce non pubblica alcun pacchetto npm, quindi Forge non ha un albero delle dipendenze per essa. È una lacuna di copertura, non l'affermazione che non abbia dipendenze.