cx-policy-practice-divergence

SKILLFlusso di lavorocommunity
v0.0.0rulebase-coMITAggiornato 1 mesi faFonte →

Use to check whether what agents actually tell customers matches documented policy, across every conversation where a topic came up. Trigger for "did we give customers the wrong information about X", "are we answering this consistently", "find every instance where agents said X", "check our answers

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1Stelle del repo
1Client
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1 mesi faUltimo aggiornamento
Skill
Autorerulebase-co
Versione0.0.0
LicenzaMIT
CategoriaFlusso di lavoro
Formatiskill.md
PromptNon pubblicato
Compatibilità
Claude✓ Supportato
Cursor—
Copilot—
ChatGPT—
Gemini—
Descrizione

Use to check whether what agents actually tell customers matches documented policy, across every conversation where a topic came up. Trigger for "did we give customers the wrong information about X", "are we answering this consistently", "find every instance where agents said X", "check our answers against the knowledge base", answer-consistency audits, or a complaint that hinges on what a custome

Parole chiave
skillclaude

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