# @mindstone/mcp-server-freshdesk

Freshdesk Support MCP server for Model Context Protocol hosts

- **Type:** MCP server
- **Trust:** 85/100 (A), scored on the package rubric
- **Verification:** verified (build provenance)
- **Version:** 0.3.1
- **Author:** io.github.mindstone
- **License:** Unknown
- **npm:** @mindstone/mcp-server-freshdesk
- **Source:** https://github.com/mindstone/mcp-servers
- **Compatible clients:** claude-code, cursor, copilot, gemini (basis: transport)

## Trust

85/100 (A), scored on the package rubric
- Publisher verified: no
- Build provenance: verified attestation
- npm trusted publishing (OIDC): yes
- Install scripts: nothing suspicious found
- Prompt-injection scan: not run
- Obfuscation scan: not run
- Evidence age: 48 days

## Security scan

- **Status:** clean
- **Scanned:** 2026-08-18T11:37:22.734Z
- **Version scanned:** 0.3.1
- **CVEs:** none found by OSV at scan time

## Tools

20 declared. Statically extracted from the shipped source — a floor on the surface, not a census.
- `list_freshdesk_agents`
- `list_freshdesk_groups`
- `configure_freshdesk`
- `list_freshdesk_accounts`
- `remove_freshdesk_account`
- `list_freshdesk_contacts`
- `search_freshdesk_contacts`
- `get_freshdesk_contact`
- `list_freshdesk_companies`
- `get_freshdesk_company`
- `list_freshdesk_ticket_fields`
- `search_freshdesk_solutions`
- `get_freshdesk_solution_article`
- `list_freshdesk_tickets`
- `get_freshdesk_ticket`
- `search_freshdesk_tickets`
- `create_freshdesk_ticket`
- `update_freshdesk_ticket`
- `reply_to_freshdesk_ticket`
- `add_freshdesk_note`

## Install

**Verdict: install** — No blocking findings and no open coverage gaps — safe to install as configured.
**Config** (claude-code):
```json
"{\n  \"mcpServers\": {\n    \"mcp-server-freshdesk\": {\n      \"command\": \"npx\",\n      \"args\": [\n        \"-y\",\n        \"@mindstone/mcp-server-freshdesk\"\n      ]\n    }\n  }\n}"
```

## Blast radius

Extensive to critical — no credential declaration found, from the publisher, the upstream registry, or the README. Known so far: deletes data; runs on your machine.
- Floor 36, ceiling 60 (tier: unknown)
- `unknown` means the floor and ceiling land in different bands — not measured enough to name one. It does not mean low.
- This is impact, not likelihood. A high radius is not a defect: a filesystem server is supposed to write files. It is never part of the trust score.

## Machine-readable views of this entry

- Signed JSON: https://forgeregistry.com/api/v1/packages/%40mindstone%2Fmcp-server-freshdesk
- Install plan: https://forgeregistry.com/api/v1/packages/%40mindstone%2Fmcp-server-freshdesk/install-plan
- Alternatives: https://forgeregistry.com/api/v1/alternatives/%40mindstone%2Fmcp-server-freshdesk
- HTML page: https://forgeregistry.com/registry/%40mindstone%2Fmcp-server-freshdesk
- MCP: POST https://forgeregistry.com/api/mcp → `forge_get_package` / `forge_install_plan`

## About this document

Generated by Forge (https://forgeregistry.com) — a compact rendering of the same record served, signed, at the JSON URL above. Trust and scan facts are the registry's own measurements; anything Forge did not measure is named as unmeasured rather than omitted.