cx-conversation-schema

SKILLWorkflowcommunity
v0.0.0rulebase-coMITUpdated 1mo agoSource →

Use to define or validate a normalised cross-platform schema for support conversations, so analyses work the same across Zendesk, Intercom, Freshdesk, Five9 and others. Trigger for "normalise our support data", "unify conversations from multiple helpdesks", "validate our conversation export", buildi

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1mo agoLast update
Skill
Authorrulebase-co
Version0.0.0
LicenseMIT
CategoryWorkflow
Formatsskill.md
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About

Use to define or validate a normalised cross-platform schema for support conversations, so analyses work the same across Zendesk, Intercom, Freshdesk, Five9 and others. Trigger for "normalise our support data", "unify conversations from multiple helpdesks", "validate our conversation export", building a support data warehouse or CX data model, migrating between helpdesks, or checking whether an ex

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