Use to check that required disclosures, consents and notices were actually given in support conversations — the right wording, at the right point, through a channel the customer could act on. Trigger for "did we give the required disclosure", "are we capturing consent properly", "recording notificat
Use to check that required disclosures, consents and notices were actually given in support conversations — the right wording, at the right point, through a channel the customer could act on. Trigger for "did we give the required disclosure", "are we capturing consent properly", "recording notification audit", "check our mandatory notices", disclosure compliance, or a complaint that a customer was