take a support symptom to a cause by carrying hypotheses with the observation that would confirm or eliminate each, building an evidence inventory from logs, traces, har captures, configuration exports, and diagnostic bundles with collection times and retention limits, separating product defect from
take a support symptom to a cause by carrying hypotheses with the observation that would confirm or eliminate each, building an evidence inventory from logs, traces, har captures, configuration exports, and diagnostic bundles with collection times and retention limits, separating product defect from configuration from integration from customer environment from expected behavior, and stating the ca