Finds every customer escalation across email threads — open complaints, unresolved support issues, executive escalations, and SLA breaches — and tracks their current status. Use when a CSM or support manager wants a full view of active escalations. Triggers on "active escalations", "open complaints"
Finds every customer escalation across email threads — open complaints, unresolved support issues, executive escalations, and SLA breaches — and tracks their current status. Use when a CSM or support manager wants a full view of active escalations. Triggers on "active escalations", "open complaints", "escalation tracker", "what escalations are open", "unresolved issues", "customer escalations".
This entry publishes no npm package, so Forge has no dependency tree for it. That is a gap in coverage — not a statement that it has no dependencies.