Finds every IT incident, outage, system failure, and unresolved technical issue reported across email threads — tracking what broke, when, who is affected, current resolution status, and what is still open. Use when an IT manager wants a real-time incident view from email without checking a separate
Finds every IT incident, outage, system failure, and unresolved technical issue reported across email threads — tracking what broke, when, who is affected, current resolution status, and what is still open. Use when an IT manager wants a real-time incident view from email without checking a separate ticketing system. Triggers on "IT incidents", "open incidents", "system outages", "what's broken",