# io.github.wyre-technology/freshdesk-mcp

MCP server for Freshdesk — tickets, contacts, companies, agents, groups, and knowledge base.

- **Type:** MCP server
- **Trust:** 60/100 (B), scored on the content rubric
- **Verification:** community-indexed — nobody has claimed this listing
- **Version:** 1.0.8
- **Author:** io.github.wyre-technology
- **License:** Unknown
- **Source:** https://github.com/wyre-technology/freshdesk-mcp

## Trust

60/100 (B), scored on the content rubric
- Publisher verified: no
- Install scripts: nothing suspicious found
- Prompt-injection scan: clean
- Obfuscation scan: clean
- Evidence age: 48 days

## Security scan

- **Status:** clean
- **Scanned:** 2026-08-09T20:50:14.268Z
- **Version scanned:** HEAD
- **CVEs:** no coverage — this entry has no package coordinates to query OSV against, so "no known CVEs" is NOT asserted for it.

## Tools

40 declared. Statically extracted from the shipped source — a floor on the surface, not a census.
- `freshdesk_agents_list`
- `freshdesk_agents_get`
- `freshdesk_agents_me`
- `freshdesk_agents_create`
- `freshdesk_agents_update`
- `freshdesk_agents_delete`
- `freshdesk_companies_search`
- `freshdesk_companies_list`
- `freshdesk_companies_get`
- `freshdesk_companies_create`
- `freshdesk_companies_update`
- `freshdesk_companies_autocomplete`
- `freshdesk_companies_delete`
- `freshdesk_contacts_search`
- `freshdesk_contacts_list`
- `freshdesk_contacts_get`
- `freshdesk_contacts_create`
- `freshdesk_contacts_update`
- `freshdesk_contacts_autocomplete`
- `freshdesk_contacts_make_agent`
- `freshdesk_contacts_restore`
- `freshdesk_contacts_send_invite`
- `freshdesk_contacts_merge`
- `freshdesk_contacts_soft_delete`
- `freshdesk_contacts_hard_delete`
- `freshdesk_groups_list`
- `freshdesk_groups_get`
- `freshdesk_groups_create`
- `freshdesk_groups_update`
- `freshdesk_groups_delete`
- `freshdesk_navigate`
- `freshdesk_status`
- `freshdesk_sla_list`
- `freshdesk_sla_create`
- `freshdesk_sla_update`
- `freshdesk_business_hours_list`
- `freshdesk_business_hours_get`
- `freshdesk_canned_responses_list_folders`
- `freshdesk_canned_responses_get_folder`
- `freshdesk_canned_responses_list_responses`

## Install

This entry has no npm package and no hosted endpoint, so there is nothing for an MCP client to launch or connect to. It is indexed as source only.

## Blast radius

Moderate to critical — no credential declaration found, from the publisher, the upstream registry, or the README. Known so far: deletes data; 5 privileged tools.
- Floor 30, ceiling 66 (tier: unknown)
- `unknown` means the floor and ceiling land in different bands — not measured enough to name one. It does not mean low.
- This is impact, not likelihood. A high radius is not a defect: a filesystem server is supposed to write files. It is never part of the trust score.

## Machine-readable views of this entry

- Signed JSON: https://forgeregistry.com/api/v1/packages/io.github.wyre-technology%2Ffreshdesk-mcp
- Install plan: https://forgeregistry.com/api/v1/packages/io.github.wyre-technology%2Ffreshdesk-mcp/install-plan
- Alternatives: https://forgeregistry.com/api/v1/alternatives/io.github.wyre-technology%2Ffreshdesk-mcp
- HTML page: https://forgeregistry.com/registry/io.github.wyre-technology%2Ffreshdesk-mcp
- MCP: POST https://forgeregistry.com/api/mcp → `forge_get_package` / `forge_install_plan`

## About this document

Generated by Forge (https://forgeregistry.com) — a compact rendering of the same record served, signed, at the JSON URL above. Trust and scan facts are the registry's own measurements; anything Forge did not measure is named as unmeasured rather than omitted.