Tracks every commitment made by IT vendors and managed service providers from email — support SLA promises, implementation timelines, patch delivery commitments, uptime guarantees, and training deliverables — surfacing those that are unverified or at risk of being missed. Use when an IT manager want
Tracks every commitment made by IT vendors and managed service providers from email — support SLA promises, implementation timelines, patch delivery commitments, uptime guarantees, and training deliverables — surfacing those that are unverified or at risk of being missed. Use when an IT manager wants to hold technology vendors accountable to what they committed. Triggers on "IT vendor commitments"