Assembling an on-call shift handoff from whatever incident-management tool (Rootly, PagerDuty, BetterStack) is connected, plus corroborating observability signal where available: the four handoff categories in priority order (currently paging, escalated without an owner, last-shift history, known-fl
Assembling an on-call shift handoff from whatever incident-management tool (Rootly, PagerDuty, BetterStack) is connected, plus corroborating observability signal where available: the four handoff categories in priority order (currently paging, escalated without an owner, last-shift history, known-flaky watch list), why an empty open-incidents list is not an empty handoff, and the bar for calling a
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