Map your referral ecosystem as a network — who refers, conversion rates, response times, lifetime value by source, relationship trends, leakage to competitors. Identify the highest-leverage referral relationships to invest in and the deteriorating ones to save. Use when planning growth, noticing ref
Map your referral ecosystem as a network — who refers, conversion rates, response times, lifetime value by source, relationship trends, leakage to competitors. Identify the highest-leverage referral relationships to invest in and the deteriorating ones to save. Use when planning growth, noticing referral changes, or entering new markets.