Plans and runs research in the user's real environment or real timeline: contextual inquiry (master-apprentice, in-context interview), field studies (observation-first site visits), and diary studies (longitudinal self-logging plus elicitation interview). Use when someone says 'watch users where the
Plans and runs research in the user's real environment or real timeline: contextual inquiry (master-apprentice, in-context interview), field studies (observation-first site visits), and diary studies (longitudinal self-logging plus elicitation interview). Use when someone says 'watch users where they actually work', 'contextual inquiry', 'field study', 'site visit', 'shadow users', 'ethnographic',