Salesforce business-analysis work — eliciting and documenting requirements, writing and sizing user stories (INVEST, Given/When/Then, MoSCoW), facilitating stakeholder workshops and discovery, mapping current/future-state processes (swimlanes, RACI, RAID), defect triage, and running user acceptance
Salesforce business-analysis work — eliciting and documenting requirements, writing and sizing user stories (INVEST, Given/When/Then, MoSCoW), facilitating stakeholder workshops and discovery, mapping current/future-state processes (swimlanes, RACI, RAID), defect triage, and running user acceptance testing to a go/no-go decision. Use when gathering requirements, mapping process, or driving UAT on