Use before voicing any recommendation, fix, or config change whose mechanism has not been checked; when debugging or diagnosing, especially during a live incident; when a previous suggestion had to be retracted; when consecutive small fixes have failed; or when the user says the agent is thrashing,
Use before voicing any recommendation, fix, or config change whose mechanism has not been checked; when debugging or diagnosing, especially during a live incident; when a previous suggestion had to be retracted; when consecutive small fixes have failed; or when the user says the agent is thrashing, guessing, flailing, or asks it to slow down and ground itself.